Content was last updated in 06.23.07-00
Revision History
Version No.
|
Reference No.
|
Changes
|
|
06.23.07-00 |
R2-19956 |
Handling Lost/Missing items in a smarter way. |
Allowing the Item(s) to be returned without a confirmation.
In Configuration > Warehouse tab, ensure that under 'Lost Items', the settings for 'Returning Items directly from line' is as follows:
Open Warehouse > Return Task. Select the filter 'Filled and Returned'.
The will list the Missing and Lost Items. Expand the lines, if required.
Now, select an item line with 'Lost' status and click the 'Return' button.
The item is successfully returned. The status of the item in the line now changes to 'Returned' as shown in the image below.
Allowing the Item(s) to be returned with a confirmation.
In Configuration > Warehouse tab, ensure that under 'Lost Items', the settings for 'Returning Items directly from line' is as follows:
Open Warehouse > Return Task. Select the filter 'Filled and Returned'.
The will list the Missing and Lost Items. Expand the lines, if required.
Now, select an item line with 'Lost' status and click the 'Return' button.
<<Screenshot Missing>>
The item is successfully returned. The status of the item in the line now changes to 'Returned' as shown in the image below.
Allowing the Item(s) to be returned via Scan without a confirmation.
In Configuration > Warehouse tab, ensure that under 'Lost Items', the settings for 'Returning Items via Scan' is as follows:
Open Warehouse > Return Task. Select the filter 'Filled and Returned'.
The will list the Missing and Lost Items. Expand the lines, if required.
Click the 'Batch Return' button. Fill-in the Asset ID as '19956S-3' and press enter.
The Item on the selected line gets successfully returned. The status of the item in the line now changes to 'Returned', as shown in the image below.
Allowing the Item(s) to be returned via Scan and with a confirmation.
In Configuration > Warehouse tab, ensure that under 'Lost Items', the settings for 'Returning Items via Scan' is as follows:
Open Warehouse > Return Task. Select the filter 'Filled and Returned'.
The will list the Missing and Lost Items. Expand the lines, if required.
Click the 'Batch Return' button. Fill-in the Asset ID as '19956S-3' and press enter.
The status bar of the 'Batch Return' dialog shows line ' Asset ID: 19956S-3 is lost on an Order. And then it shows the following dialog.
When you click on the 'Mark as IN' button the item is successfully returned. The status of the item in the line now changes to 'Returned', as shown in the image below.