Latest Release

CID to print post discount Labor line Amount in Main Order - Sub Order print. (R2-23618)

Launch Pad Profile Fields – Editing Scope Refined. (R2-23621)

• Your ability to edit information is limited to maintain data security.

• Only Date/Time Format, Home Phone Number, and Language are editable.

• To update any read-only fields, reach out to your Administrator.

Enhanced Navigation: Pre-filtered Active Opportunities. (R2-23596)
Opportunity search will automatically filter ‘Active’ Opportunities on screen load giving following benefits:

• Eliminates repetitive manual filter selection

• Saves valuable time for sales team members

Configurable attachment size limit. (R2-23597)

• Default max file size for attachments is 10MB.

• To have this configured larger than 10MB, reach out to UBS Support or Professional Services team.

E-mailing in R2 Mobile Apps Enhanced to Support Modern Authentication (OAuth 2.0). (R2-23510 / R2-23518)
To align with Microsoft’s security updates, we have enhanced emailing capabilities in the following R2 mobile apps to support modern authentication using OAuth 2.0.

Microsoft has announced that Basic Authentication for SMTP AUTH in Exchange Online will be permanently disabled in September 2025. While our apps will continue to support Basic Authentication as long as Microsoft allows it, we strongly recommend switching to OAuth 2.0 to ensure continued functionality beyond this date.

If you rely on email features in any of the apps listed below, please contact UBS Support to have OAuth 2.0 configured.

Apps now supporting OAuth 2.0 for emailing:

• EquipFinder App

• PackNShip App

• Needs Service App

• R2 Inventory Web App

• Asset Manager App

• Warehouse App

• Images App

Asset GET List API: Search for asset by UDF. (R2-23509)

• Enhanced Asset GET List API to support searching assets by User Defined Fields (UDF)

R2: The REP_InvoiceDetailView report is incorrectly calculating revenue by double-counting LABOR MISC charges - adding them both as individual items and again to all labor lines, causing revenue to appear higher than the actual net amount. (SR-25675)

R2: Labor lines in orders are not properly highlighting in red when scheduled on holidays unless the start time is specifically set to 00:00. (SR-25745)

R2: Project Manager field appears blank in search results and reports when assigned through sub-orders, despite being visible within the sub-order itself. (SR-25181)

R2: In the Asset Usage View, there's an issue with the visual synchronization when users rearrange assets. When a user drags and drops an Asset ID to a different vertical position in the left panel, while the Asset ID changes position, the corresponding graphical schedule bars on the right side don't move with it. This creates a mismatch between the Asset IDs and their associated schedule visualizations. (SR-25724)
Fix: System was allowing to move the Asset lines in the RHS by error. Post fix it won't allow to move the grid rows on the LHS of AUV, EUV and all other the graphs views in R2.

R2: The 'Total Tax' (CID:101) and 'Grand Total with Tax' (CID:103) printed on Main Order - Sub Order form (152700UI/152800UI/152900UI) shows penny difference as compared to R2 user interface. (SR-24828)

R2: A Java heap space error occurs during item paste operations on orders resulting in failure in case there is large number of currency conversion records in the configuration. (SR-26183)

R2: Users are unable to assign more than 25 approvers to a Purchase Order (PO) policy in the Security module. (SR-26150)/(SR-26120)

R2: System takes longer time while filling items through Read-File option in Rental Orders, while filling Assets moved from other site. (SR-26101)

R2: There are issues with the Asset Time Utilization Report in the Reports module where:

• Column descriptions don't match up with the column data

• Some fields are completely blank

• When product descriptions contain commas, the data shifts to incorrect columns in the CSV output. (SR-25525)

R2: The Asset Status History is not tracking Jell-O-Shot Transfer fills. (SR-25179)

R2: When creating an order, Item or Labor positions with multilanguage descriptions are not appearing in the suggestions drop down, even though these items exist and can be found via product ID or labor search. This issue appears specifically when multi-language descriptions are defined for Items/Labor. (SR-25464)

R2: The Rep_ProdDailyStatsDetailView shows incorrect availability counts when the Assets are on open or scheduled Service Work Orders. (SR-23928)

R2: While creating Grid Pricing definition, system allows to choose Mode Type as "Fixed" with Grid Mode as "Percent", which is not supported a combination. (R2-23515)
Fix: System will not allow to choose Mode Type as "Fixed" with Grid Mode as "Percent".

R2: The probability values and other mandatory fields are unexpectedly reset to blank when editing order item dates through the Line Edit window, despite being previously set and saved correctly. (R2-23511)

R2: The Functions tab in the Event Search/Edit window was visible to all R2 customers, even though it was a custom feature developed for a specific R2 customer. (R2-23573)
Fix: The Functions tab in the Event Search/Edit window will be visible only to the specific customer it was intended for, as there is no associated workflow for other R2 customers.

Labor: When creating a crew member in R2 Labor Portal with an email address longer than 40 characters, users cannot complete the password reset process. (SR-25825)

Labor: When Planned booking lines are deleted from R2, they continue to apear in normal font Graphical Scheduler (GS) window, unlike it shows in red strike in Planning Order window. (SR-25044)
Fix: When Planned booking lines are deleted from R2, they will not appear in GS window. However, they will be visible in Planning Order window in red striked font.

Labor: When a newly added position is deleted in R2 Labor and the changes are not yet saved, attempting to open the same order in another session leads to an error. (R2-23594)

MobileApps: PackNShip app: When trying to view completed orders in the Prep/Fill screen with the following criteria:

Include completed orders option enabled

Filter Date set to Today

Order Types: All

Department: All

The application displays an error "Something went wrong" instead of showing the completed orders. (SR-25475)

MobileApps: EquipFinder - Change Password action is stuck and blocks further actions, while changing password for users whose user id is in lower case or combination of lower and upper case. (R2-23601)

CRM: Filter by "Primary Contact" not working in Activity Manager. (R2-23619)

CRM: Typing glitches in searching opportunities or tasks within the application, where keystrokes are occasionally missed, particularly when deleting and retyping characters. For example, trying to type "Greg ellis" results in jumbled input like "Greg is" as you type. (SR-25457)

API: The R2 APIs are experiencing "Closed Connection" and "Null Pointer Exception" errors when executing parallel requests. (R2-23562)