Latest Release

Print Form Designer(Beta). (R2-23284)
Introducing Print Form Designer: A new feature that transforms print form editing through an intuitive drag-and-drop interface. This solution provides a better alternative compared to manual CSV editing with a visual design environment.

Key Features:

• Visual drag-and-drop interface for form component placement

• Live preview of form changes

• Quick component manipulation (drag, configure, copy, delete)

• Built-in toolbar with preview mode, tree view, and file management options

• Direct server-side saving capabilities

Improved Status Transition from Estimate to Open for Service Work Orders. (R2-23624)
The Service Work Order (SWO) workflow has been updated to allow status changes from Estimate to Open, bypassing the Scheduled status. This enhancement provides greater flexibility for Warehouse Engineers and Service Technicians when progressing work orders.

When changing a SWO status to Open, the system will prompt users to:

• Assign Mechanic (if not already specified)

• Enter Start Date (this date will also be used as the Scheduled Date)

Non-searchable Item Assets is visible in Warehouse module Asset Searches. (R2-23623)
This enhancement allows Warehouse Coordinators to track and view the history of assets associated with non-searchable items in specific areas of the Warehouse module.

Non-searchable item assets are now visible in the following locations:

• Warehouse > Search menu > Assets

• Warehouse > Rental/Sale Order > Prep Task > Serial Item child line > Assets button

• Warehouse > Transfer Order > Prep Task > Serial Item child line > Asset Search button

Download AP and Payment exports while posting in QuickBooks (Peachtree) format. (R2-23516) / (R2-23517)

Introducing the Travel feature. (R2-23118) / (R2-23627) / (R2-23455)

• Designed for efficient crew planning

• Enables recording and monitoring of flight and hotel information

E-mailing in R2 Labor enhanced to support Modern Authentication (OAuth 2.0). (R2-23316) / (R2-23520)
To align with Microsoft’s security updates, we have enhanced emailing capabilities in R2 Labor to support modern authentication using OAuth 2.0.
Microsoft has announced that Basic Authentication for SMTP AUTH in Exchange Online will be permanently disabled in September 2025. While our apps will continue to support Basic Authentication as long as Microsoft allows it, we strongly recommend switching to OAuth 2.0 to ensure continued functionality beyond this date.
If you rely on email features in R2 Labor, please contact UBS Support to have OAuth 2.0 configured.

QuickBooks Online Integrator Upgrade. (R2-23598)
The QuickBooks Online application uses minor versions to introduce changes while maintaining backward compatibility. 

Beginning August 1, 2025, QuickBooks will be deprecating support for minor versions 1–74.  All API requests to the Accounting API will use the minor version 75 by default and previous minor versions will be ignored. This update doesn't apply to users of our Desktop application as this program don't use minor versions.

• To ensure continued communication between the UBS QuickBooks Online Integration application and your QuickBooks Online account starting August 1, 2025, we have upgraded the application.

• If you are currently using this integration, please contact UBS Customer Care team to create a support ticket and schedule your upgrade.

R2: The order print displays fractional penny differences in the 'Discounted Weekly Rate' (CID - 1051) when a rental order is flat-priced, showing slight decimal variations instead of the expected even weekly rate. (SR-25609)
Fix: Modified the weekly rate calculation logic in order print to properly handle flat-priced rental orders, ensuring the displayed 'Discounted Weekly Rate' maintains mathematical precision without penny-level discrepancies.

R2: The Asset ID panel and graphical view become misaligned when using mouse wheel scrolling in Equipment Usage View, potentially causing confusion in asset schedule interpretation. (SR-25564)
Fix: Disabled mouse wheel scrolling functionality for the sub-panels in graphical views (EUV, AUV, APV, ETV, Order Search Graph View, and Event Search Graph View) to prevent misalignment issues.

R2: PO Approval/Reject links in email notifications are not functioning, preventing approvers from taking action on purchase orders. (SR-26746)
Fix: Purchase Order Approval/Reject actions through email notifications will work correctly.

R2: The predictive search functionality is not working in the Contact field under Sales Order → Shipping section. (SR-26250)
Fix: Implemented predictive search functionality for the Contact field in the Sales Order → Shipping section.

R2: When viewing availability from within an order line, the system fails to display availability data when region or sub-region is selected, though it works correctly when accessed from outside the order. (SR-26776)
Fix: Fixed the availability display functionality to properly show inventory data for region and sub-region selections when viewing from within order lines.

R2: When updating the quantity of a nested kit's header within another kit's edit screen, the child items' quantities are not automatically updated to reflect the header quantity change. (SR-26341)
Fix: Implemented a new column 'Effective Qty' in kit edit screen which shows the effective quantity proportionally for child items when their parent kit's header quantity is modified within a nested kit structure.

R2 on Web: The 'Start New Session' button becomes non-responsive after a session ends in R2 Web application, requiring users to refresh the entire page to start a new session. (SR-25620/SR-26201)
Fix: The 'New Session' button functionality was fixed to properly initialize a new session when clicked, eliminating the need for page refresh.

PackNShip: The PackNShip app enters an infinite loop when attempting to add and fill a non-ordered asset during return transfer processing, repeatedly prompting the same 'Add and Prep' confirmation message without actually adding the asset. (SR-26346)
Fix: PackNShip app asset filling process will properly handle the addition and preparation of non-ordered assets during return transfers, eliminating the confirmation message loop and successfully completing the asset fill operation.

PackNShip: PackNShip app fails to properly close warehouse task sessions after idle timeout when devices are switched off or the app is backgrounded by Android/iOS operating systems. This prevents accounts users from accessing orders as they remain locked by inactive warehouse sessions in PackNShip. (SR-26320)
Fix: Implemented automatic session closure when the app resumes from background state, ensuring warehouse task sessions are properly released after idle timeout and allowing accounts users to access the orders.

PackNShip: Scanned item list in Ship and Batch Return screens was not visible on devices with low resolution displays like the Zebra MC3300xR (800x480 WVGA). (SR-26613)
Fix: Issue where scanned item list in the Scan Screens of Ship and Batch Return is not visible in devices with low resolution screens such as the Zebra MC3300xR is addressed.

Labor: User-defined field values are visible in the Crew Edit screen but appear empty in the Crew Search screen for the same crew record. (SR-21933)
Fix: Ensured consistent display of User-defined field values between Crew Edit and Crew Search screens.

Labor: When changing resources on a booking line, stale clock in/out records from the previous resource prevent the new resource from clocking in, causing errors in the LaborMate app. (R2-23317)
Fix: The system will automatically delete the previous resource's clock in/out records when a resource is changed on a booking line, allowing the new resource to properly clock in and out.

R2: Item, Item Description, Item Description by Language and Serial Data convertors fails due to inconsistent character limits for 'Description' (100 chars) and 'Long Description'. (R2-23674)
Fix: Standardized the character limits to allow 100 characters for 'Description' and 2000 characters for 'Long Description' across all Item-related data conversions, with proper validation to fail imports exceeding these limits.

R2: The currency conversion rate function fails to consider the most recent conversion rate when the direction is reversed (To → From), leading to incorrect replacement cost calculations using outdated rates. (R2-23620)
Fix: System will consider the most recent effective rate regardless of currency conversion direction, ensuring accurate replacement cost calculations using the latest available rates.

R2 API: The Warehouse Ship API's 'shipfiltered' flag is not working as expected, causing items from all shipping sites to be shipped when the API is called for a specific site. (R2-23581)
Fix: Modified the Warehouse Ship API to honor the 'shipfiltered' flag, ensuring that when set to true, only items associated with the specified site's Ship record ID are processed for shipping. Note: This issue only manifests when either 'Enable Shipping Site and Returning Site' or 'E-Pool' flags are enabled in the system configuration.

R2 API: The R2 Update Order API endpoint bypasses the Posted Order Line Security configuration, allowing unauthorized users to edit posted order lines even when they are restricted in the R2 application interface. (R2-23575)

Fix: Implemented security validation in the R2 Update Order API endpoint to honor the Posted Order Line Security configuration, ensuring only users listed in this security setting can modify posted order lines.