Skip to main content
Skip table of contents

Plain Text in Email Template

Content was last updated in 06.01.13-00

Revision History

  Version No.

  Reference No.

  Changes

  

  RR-1853

  Plain text is e-mail template

The e-mail from White Board and Planning Order of R2 Labor can now be sent in Plain Text format and default HTML format.

The Plain Text check box and Default check box options are provided under the Settings > Web Labor Settings > Configuration > Email Templates > Resource Availability Request [OR any other email Template] > Create > Plain Text option, as shown in Figure 1.0.

Figure 1.0 Plain Text Option in the Configuration window

Prerequisites

Select one of the following check boxes under Settings > Web Labor Settings > Configuration > Email Templates > Resource Availability Request to choose the format of the  response template:

  • Plain Text - This check box enables you to view and send the response in Plain Text format, as shown in Figure 2.0.

Figure 2.0 Plain Text check box

  • Default - This check box enables you to view and send the response in HTML format, as show in Figure 2.1.

Figure 2.1 Default check box

Sample workflow

  1. Select the Planning >  Crew.

  2. Select a Labor resource [Crew1] check box and click the Availability Request button. The Resource Availability window  is displayed with the Text displayed in Plain Text, as shown in Figure 2.2.

Figure 2.2 Resource Availability window

  1.  The Availability Request communication e-mail that is registered with R2 Labor is sent to the respective Labor resource [Crew1] in Plain Text format with no hyperlink and no Formatting Menu Bar.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.