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To Edit the System Defaults

Table of Contents

  1. Begin at the default dialog.

  2. Click on the system defaults.

  3. Click on the Edit button.

There are five tabs:

  • General (1.10.4)

  • Account (1.10.5)

  • Warehouse (1.10.6)

  • Maintenance (1.10.7)

  • Service (1.10.8)

General Tab

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Comments Printable:

this setting allows the user to set a default to have comments printable or not as they are added.

Can be Viewed with:

this setting controls who can view comments. The choices are

All

Department

Who added

Items Default Search:

these settings allow the user to specify the default search option. The choices are:

Description

Productid

Model

Stock

Manufacturer

UPC

Available group

Exchange group

Commission group

Report group

Department

Attribute group

Tax group

Assets Default Search:

These settings allow the user to specify the default search option. The choices are:

Productid

Assetid

Description

Item status

Siteid

Sitename

Lastorderid

Mfg serial#

Option count

Sec assetid

Invoice Default Search:

these settings allow the user to specify the default search option. The choices are:

Invoiceid

Contracted

Billdate

Company

Terms

Amount

Tax

Type

Parent invoice

Po number

Posted

Site name.

Warehouse Search:

these settings allow the user to specify the default search option. The choices are:

Time

Number

Description

Date

Customer/vendor

Site.

Beep Category Fields:

These functions are meant for the warehouse module. It gives the user an auditory signal to verify that what they are scanning.

Regular:

future implementation.

Successful Scan:

good scan

Critical

indicates a problem: was misread or mistyped or it is not in the order.

Mandatory Address Fields:

These fields control the defaults used when adding customers or companies. They are:

State

Zip Country

In Stock:

In a multi-site environment, this feature can be used to allow a site to search only for the items they currently stock.

Item search:

Set this to Yes to search for items in stock only.

Mandatory Pickup

Order Field:

This field is used to require a user name for a pickup order.

Mandatory Order Fields:

These fields control defaults when adding orders.

Description

Project

Profit

Center

Shipping Address

Ship to Location

Warehouse Filter Panel:

The following choice is available:

Today: check this field if you want the warehouse personnel to display their tasks for the current date.

Account Tab

There are four tabs: General, Events, Orders and Print.

General Tab

Account > General Tab

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New Customer:

This setting is used to default the type of customer when adding the record from the account screen. The choices are:

Individual

Company

Default individual:

When clicking on the new customer button in the account screen, this selection will pop a dialog box where the user can specify between two types (individual and company) with the individual radio button clicked.

Default company:

When clicking on the new customer button in the account screen, this selection will pop a dialog box where the user can specify between two types (individual and company) with the company radio button clicked.

Create New version:

Each time an existing order is opened, the system can prompt the user if a new version should be created.

prompt with yes:

prompt with no

no prompt: this option will not show any question and will not cre- ate new version automatically.

Order Search Sort Options

Sort by:

OrderID

Status

Description

Company Site

Customerid

Start date

End date Contact

Sales person

Assigned to

PO number.

Order By:

None

Ascending

Descending.

Mandatory Voucher Fields

Vendor Invoice No and Date. If vouchers for purchase orders are created, this field should be checked so that the invoice number and date can be included in the export file when posting batches.

Transfer Order Info Options

Return Order This option creates automatically a second transfer for a return.

Event Tab

Account> Events Tab

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Mandatory Dates

Select any date type that must be entered when creating an event:

  • Load-In - Requires you to enter the Load-In date.

  • Prep - Requires you to enter the Preparation date.

  • Return - Requires you to enter the Return date.

  • Rehearsal - Requires you to enter the Rehearsal date.

  • Ship - Requires you to enter the Ship date.

  • Strike - Requires you to enter the Strike date.

  • Show Start / End Dates - Requires you to enter both the Event Start Date and End Date.

  • Pickup - Requires you to enter the Pickup date.

    • Default to Blank - Makes the Pickup date start blank instead of auto-populating.

Mandatory Fields

Additional required fields on event orders:

  • Billing Customer – Requires you to select a Billing Customer.

  • Event ID – Requires you to enter an Event ID before saving the event.

    • When you enable this setting it prevents the save action until you type a valid Event ID

    • The system does not auto-generate an Event ID while this setting is active.

    • When the setting is turned off, R2 automatically assigns an Event ID using the IDS sequence or a random generator.

    • Click the information icon image-20251127-052702.png for additional guidance about this field.

      • Enabling this will apply to Event APIs also.

Default Settings

Use the Default section to define system-supplied values that apply automatically to new events created under this Default Profile.

  • Profit Center - Sets the default Profit Center for new events.

    • Click the search icon to open the lookup window and choose the correct Profit Center.

Orders Tab

Account > Orders Tab

There are five tabs: General, Payment, Subtotal, Dates and Print.

Account > Orders > General tab

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Default

Use this section to define system-supplied values and behaviours that apply automatically to new orders.

Profit Center

  • Lets you specify the default Profit Center for new orders.

  • Click the search icon to select a Profit Center from the lookup list.

Disclaimer

  • Lets you assign a default Disclaimer text to orders.

  • Click the search icon to choose a predefined Disclaimer.

Show Charge Duration

  • Controls how the system displays charge duration.

  • Select As Days or another display method from the dropdown.

Expand Kits

  • When you enable this option, the system expands kit contents during order entry.

Sale Order

  • Marks the order as a Sales Order by default when selected.

Hide Charge Info from Order/Invoice Print

  • Lets you hide charge duration information on printed Order and Invoice forms.

  • Available separately for:

    • For Item

    • For Labor

Use these fields to control how the system assigns shipping methods on new orders.

Ship Via

  • Sets the default shipping method when you create an order.

Return Via

  • Sets the default return shipping method after the event or rental ends.

SubOrder Type

  • Defines the default SubOrder Type (for example, Quote, Order, etc.).

Purchase Assign Type

  • Controls how the system assigns items during purchasing.

  • You can choose between Use Existing or other available options.

Information

Assign Current Employee to New Orders

  • When enabled, the system automatically assigns your Employee record as the owner of new orders.

Prompt

Want to Generate Invoice

  • When active, the system prompts you to generate an invoice during order completion.

Prompt for Remarks When Quote Is Marked as Lost

  • When enabled, the system prompts you to enter remarks whenever you mark a quote as Lost.

Sales Person

Select how the system assigns the Sales Person on new orders:

  • Customer
    Assigns the Sales Person linked to the Customer.

  • Current Employee
    Assigns you as the Sales Person.

  • Current Employee – If Customer Has None
    Uses the Customer’s Sales Person when available; otherwise assigns you.

Mandatory

Use this panel to specify which fields you must complete before saving an order.

You can make any of the following required:

  • Description

  • Project

  • Department

  • Item Price Group

  • Labor Price Group

  • Profit Center

  • Category

  • Sub Category

  • Probability

  • Event

    • Enter an event before saving the Order.

      • When you enable this setting it prevents the save action in Rental or Sale order until you type a valid Event.

      • R2 displays a prompt and blocks the save action when an Event is not selected.

      • This applies only to Rental and Sale order types, other order types remain same.

    • Click the information icon image-20251127-095732.png to view more details about the Event requirement.

      • Enabling this will apply to Order APIs also.

Prompt on Done Only

Use this section to define prompts that appear only when you mark an order as Done.

You can enable prompts for:

  • PO Number

  • Insurance Expires

  • Order Dates

Transfer Assign Type

  • Choose how the system assigns items during a transfer.

Exchange

Keep Original Description

  • Keeps the original description when exchanging items.

Price

  • Keeps the original price when exchanging items.

Allowed Discount % Limit

  • Enforces the discount percentage limit during exchanges.

Account > Orders > Payment tab

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Terms

Billing Terms Pay Method Pay At:

Select one of the pre-defined methods:

Rent

Return

Periodic Billing

No charge

Custom

Assign Action:

Select one of the pre-defined methods:

Purchase

Sub-Rent

Transfer

Exchange

Quick Turnaround

Account > Orders > Subtotal tab

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Account > Orders > Dates tab

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The following mandatory dates can be set Load-In Date

Rehearsal Date Show Start End Dates

Account > Orders > EDR tab

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The selections below are used for defaults used on the delivery receipt.

Only Dispatched

Only Filled All

Hide Amounts

Print Deleted

Print changes

Serial Number

Mfg. Serial Number

Sort Options group box

Sort By offers the following defaults

Nothing

Product ID

Description

Department

Container

Priority

Order By with the following defaults

None

Ascending

Descending

Warehouse Tab

There are three tabs: Order Fill, Return Order and Dispatch.

Order Fill Tab
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Auto Fill

Auto Return

Filled/Out Also

Default Search including the following choices:

Prep Date

Contract ID

Description

Site

Return Order Tab
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Filled/Returned Also

Default Search including the following choices:

Description

Contract ID

Pickup Date

Return Date

Ship Tab
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Default Search including the following choices:

Contract ID

Description

Ship Date

Pickup Date

Maintenance Tab

There are two tabs: Inventory and customer.

Inventory Tab

There are four tabs: Items, Packages, Misc and Labor

Maintenance > Inventory > Items Tab

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The allow group box offers the following default settings:

Rent

Sell

SubRent D

iscount

Chk Availability

Print On Order Misc

Tax

Attribute

Receive Inventory for Asset ID settings include

Auto

User Defined

Auto Seed

Serial:

not implemented

Non serial:

not implemented

Maintenance > Inventory > Packages Tab

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Defaults that set the allow fields are:

Rent

Sell

SubRent

Discount

Chk Availability

Print On Order

Tax

Attribute

Receive Inventory for Asset ID settings include

Auto

User Defined

Auto Seed

Serial:

not implemented

Non serial:

not implemented

Maintenance > Inventory > Misc Tab

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These defaults affect the miscellaneous charges

Tax

Report

Revenue

Print On Order

Freight

Maintenance > Inventory > Labor Tab

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These are defaults for labor items.

Tax

Report

Revenue

SubRent

Discount

Customer Tab

There are three tabs: Individual, Customer and Company Maintenance > Customer > Individual Tab

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These are defaults for individual type customers.

Pay Method

Pay At

Billing Terms

Terms

Marketing group

Shipping method

PO

Billable

Vendor

Type including normal or privileged.

Tax

Master Bill

Corporate

Corp Member Of

Maintenance > Customer > Company Tab

image-20240628-192609.png

These defaults are for company type customers.

Pay Method

Pay At

Terms

Customer Type including normal or privileged

Shipping method

PO

Billable Vendor

Tax (ellipse) Individual

Corp Member Of

Maintenance > Customer > General Tab

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These defaults are common for both the individual and company type customers. Mandatory Addresses include

Billing Shipping

Mandatory Names include Contact, Last Name, Mandatory Phone Numbers, Customer Phone Numbers

Service Tab

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Assign Employee Option Group box

Employee

Employee Group

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