Message Templates

The Message Template is used to define the content and structure the notifications or messages that are sent when a rule is triggered. It allows you to customize the text of the message, making it dynamic and relevant to the specific event or action. 

From the Rule Edit screen, you can quickly add a new message template or edit an existing one to customize the notifications sent when the rule is triggered.

Fill in the following fields to edit or create new Message template:

1. Template Name: A unique identifier for each saved message template.

2. Edit: The Edit icon allows you to modify a message template directly from the Rules screen, without needing to navigate to the Message Edit screen.

3. Subject: The subject line of the message or email sent through this template. It will appear as the header in the recipient’s inbox or notification.

4. Delivered Via: Specifies how the notification message is delivered:

   • Labor Portal: A pop-up message appears on the R2 Labor UI.

   • Email: The message is sent to the recipient’s inbox, as configured in the Recipient settings.

5. Language: If multi-language support is available, you can select a language from the drop-down menu. If not, the message is sent in English by default.

6. Add: Allows you to add more templates by clicking the Add icon.

7. Delete: Use the Delete icon to remove an existing template.