Skip to main content
Skip table of contents

View Scanned Items list

Scanned Items provides you to view, validate, and manage scanned entries. This is applicable for both Batch Return and Ship workflows.

This feature is only active when the Bulk Submit setting is enabled.

The Scanned Items button becomes active (clickable) only after at least one item/asset (via barcode, manual entry or RFID) has been scanned. Before any scan, the button remains disabled.

Accessing the Scanned Items Pop-up

The sample flow shown here is for Batch Return. Scanned Items feature works the same for Ship workflow also.

  1. Scan an item using barcode, handheld RFID reader, enter Product/ Asset ID.

  2. Tap the Scanned Items button on the screen.

image-20250801-072947.png

Figure 1.0: Batch Return screen

  1. A pop-up window appears, listing all scanned items.

image-20250801-073108.png

Figure 1.1: Scanned Items screen

Each scanned entry in the pop-up displays the following information:

Field Name

Description

Item/Asset ID

The product or asset ID.

Description

The product or asset description.

Qty

Number of times the item was scanned.

Item Type

Type of item scanned– ‘S’ for Serial and ‘NS’- Non-Serial.

Scanned Item count

Total count of the scanned items or assets.

Remove

To remove the item/asset from the scanned list.

Clear list

To bulk remove the items/assets which are scanned.

Close

To close the ‘Scanned Items’ pop-up.

Invalid Item Handling

If the scanned item/asset is not valid:

Field

Behaviour

Description

Displays “Item not found

Item Type

Not displayed (left blank)

image-20250801-073327.png

Figure 1.2: When scanned item is not found

Duplicate detection

When the same item/asset is scanned multiple times, there is a message displayed in the counter.

Serial Asset Duplicate Handling

  • Duplicate Detection message in counter

    • If a Serial Asset is scanned more than once:

      • A “Duplicates Detected” message is shown beside the item counter.

      • Duplicate entries are not added to the scanned list.

  • Scanned Items pop-up

    • When the pop-up is opened:

      • Only one instance of the asset is shown.

      • Duplicate entries are automatically removed.

      • A note is displayed stating duplicate assets were removed.

      • The count is adjusted to reflect unique serial assets only.

  • Repeated scans after removal

    • If a previously scanned serial asset is scanned again:

      • No message is shown.

      • Count does not increase.

      • Asset remains listed only once in the pop-up.

Serial Item example workflow:

  1. Scan Mic Stand-1.

  2. Scan Mic Stand-1 again.

  3. Scan Mic Stand-2→ "Duplicates Detected" shown; Count: 3.

image-20250801-073935.png

Figure 2.0: Duplicates detected message

  1. Open Scanned Items → Only Mic Stand-1 and Mic Stand-2 shown; Count adjusts to 2.

  2. Scan Mic Stand-2→ "Duplicates Detected" shown; Count: 3.

  3. Open Scanned Items → Only Mic Stand-1 and Mic Stand-2 shown; Count adjusts to 2.

image-20250801-074318.png

Figure 2.1: Scanned items pop-up

  1. Scan Mic Stand-1 again → No duplicate message; Count remains 2.

image-20250801-074414.png

Figure 2.3: No duplicate message shown

Non-Serial Item Duplicate Handling

  • Duplicate Detection message in the counter

    • If a Non-Serial Item is scanned multiple times:

      • The “Duplicates Detected” message appears when the same ID is scanned more than once.

      • All duplicate entries are allowed and retained.

Non-serial items are counted by quantity, and duplicates are valid by design.

  • Scanned Items Pop-up

    • When the Scanned Items is opened:

      • All scanned instances of a non-serial item are listed.

      • No filtering or removal occurs.

      • Once the pop-up is closed, the "Duplicates Detected" message is cleared in the item counter.

  • Repeated Scans After Pop-up

    • Re-scanning a known non-serial item does not trigger duplicate warnings.

    • The system assumes it's intentional and increases the quantity.

Non-Serial Item Example Workflow

  1. Scan AUD004 (Qty 1).

  2. Scan AUD004 (Qty 2).

  3. Scan AUD006 (Qty 1) → "Duplicates Detected" shown; Count: 3.

image-20250801-074746.png

Figure 3.0: Duplicates detected message shown

  1. Open Scanned Items → All entries listed; Count: 3.

image-20250801-074843.png

Figure 3.1: Scanned Items pop-up

  1. Scan AUD004 again → No duplicate warning; Count: 4.

image-20250801-074922.png

Figure 3.2: No duplicate warning

When scanning via RFID hub or gate:

  • Duplicates are automatically removed regardless of whether it is a serial item or asset. 

  • No “Duplicates Detected” message is shown.

Container Scanning in Ship Screen

  • Container scans are excluded from duplicate detection.

  • Repeated scans of the same Container ID are silently ignored.

  • If the Container ID and Item/Asset ID are identical, no duplicate warning is shown.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.