Skip to main content
Skip table of contents

Force Fill Settings in Transfer Orders

These settings ensures that Force Fill – In, Filled, Out and Lost / Missing Items configuration are considered when filling serial items and serial kit assets on a Transfer Order. This determine how assets are handled when they are already associated with other site orders

Force Fill Settings Overview

image-20250912-090051.png

Figure 1.0: Options

Option

Description

True (Enabled)

False (Disabled)

Auto Return

Returns asset from rental order and moves to current site and fill to order

Asset is filled automatically

Prompt message for confirmation

Move to Current Site

Moves asset from another site to current site

Asset is moved automatically

Prompt message for confirmation

Unfill Filled Assets on Other Order & Fill

Unfills asset from rental order and moves to current site and fill to order

Asset is filled automatically

Prompt message for confirmation

Return Lost Assets & Fill

Marks lost asset as 'IN' and moves to current site and fill to order

Asset is filled automatically

Prompt message for confirmation

Return Missing Assets & Fill

Marks missing asset as 'IN' and moves to current site and fill to order

Asset is filled automatically

Prompt message for confirmation

Prerequisites

Ensure Force Fill and Lost/Missing Items settings in R2 are enabled with detailed configurations for the above options in PackNShip app to work.

Force Fill Settings

image-20250912-090235.png

Figure 1.1: Force Fill Settings

  • When Allow with Prompt is configured, the PackNShip app prompts you to confirm the fill action.

  • When Allow without Prompt is configured, the PackNShip app proceeds automatically.

  • When Don’t Allow is configured, the PackNShip app must fail the action with an appropriate error message.

Lost/Missing Items settings

image-20250912-090356.png

Figure 1.2: Lost and Missing Items settings

  • When Ask Confirmation is false, PackNShip app performs the action without any prompts automatically.

  • When Ask Confirmation is true, PackNShip app prompts you before performing the action, provided in the option settings you have not enabled the related flags.

Step-by-Step Instructions

Auto Return

  1. Create a Rental Order in other site (LA)

  2. Add serial item to the Order

  3. Dispatch the item

    image-20250912-090539.png

    Figure 2.0: Item dispatched

  4. Create a Transfer Order in SA from (SA to Sydney)

  5. Add the same serial item to Transfer Order

    image-20250912-090612.png

    Figure 2.1: Transfer Order

  6. Log in to PackNShip app

  7. Open the Transfer Order

  8. Enter the Asset ID which is Out on other site order

image-20250912-090657.png

Figure 2.3: Asset out on Order message

  1. Click Submit to return asset from rental order and move to current site and fill to Transfer Order.


Move to Current Site

  1. Create a Rental Order in other site (LA)

  2. Add serial item to the Order (Refer Figure 2.0)

  3. Create a Transfer Order in SA from (SA to Sydney)

  4. Add the serial item to Transfer Order (Refer Figure 2.1)

  5. Log in to PackNShip app

  6. Open the Transfer Order

  7. Enter the Asset ID which is reserved on other site order

    image-20250912-091036.png

    Figure 3.0: Asset belonging to other site message

  8. Click Submit to move asset from other site to current site and fill to Transfer Order.


Unfill Filled Assets on Other Order & Fill

  1. Create a Rental Order in other site (LA)

  2. Add serial item to the Order

  3. Fill the item. (Refer Figure 2.0)

  4. Create a Transfer Order in SA from (SA to Sydney)

  5. Add the serial item to Transfer Order (Refer Figure 2.1)

  6. Log in to PackNShip app

  7. Open the Transfer Order

  8. Enter the Asset ID which is filled on other site order

    image-20250912-091344.png

    Figure 4.0: Unfill asset from other site order message

  9. Click Submit to unfill asset from rental order and move to current site and fill to Transfer Order.


Return Lost Assets & Fill

  1. Mark the asset as Lost on other site (LA)

  2. Create a Transfer Order in SA from (SA to Sydney)

  3. Add the serial item to Transfer Order (Refer Figure 2.1)

  4. Log in to PackNShip app

  5. Open the Transfer Order

  6. Enter the Asset ID which is marked as Lost in other site

    image-20250912-091716.png

    Figure 5.0: Lost asset message

  7. Click Submit to mark lost asset as 'IN' and move to current site and fill to Transfer Order.


Return Missing Assets & Fill

  1. Mark the asset as Missing in other site (LA)

  2. Create a Transfer Order in SA from (SA to Sydney)

  3. Add the serial item to Transfer Order (Refer Figure 2.1)

  4. Log in to PackNShip app

  5. Open the Transfer Order

  6. Enter the Asset ID which is marked as Missing in other site

    image-20250912-092146.png

    Figure 5.0: Missing asset message

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.