Force Fill Settings in Transfer Orders
These settings ensures that Force Fill – In, Filled, Out and Lost / Missing Items configuration are considered when filling serial items and serial kit assets on a Transfer Order. This determine how assets are handled when they are already associated with other site orders
Force Fill Settings Overview

Figure 1.0: Options
Option | Description | True (Enabled) | False (Disabled) |
Auto Return | Returns asset from rental order and moves to current site and fill to order | Asset is filled automatically | Prompt message for confirmation |
Move to Current Site | Moves asset from another site to current site | Asset is moved automatically | Prompt message for confirmation |
Unfill Filled Assets on Other Order & Fill | Unfills asset from rental order and moves to current site and fill to order | Asset is filled automatically | Prompt message for confirmation |
Return Lost Assets & Fill | Marks lost asset as 'IN' and moves to current site and fill to order | Asset is filled automatically | Prompt message for confirmation |
Return Missing Assets & Fill | Marks missing asset as 'IN' and moves to current site and fill to order | Asset is filled automatically | Prompt message for confirmation |
Prerequisites
Ensure Force Fill and Lost/Missing Items settings in R2 are enabled with detailed configurations for the above options in PackNShip app to work.
Force Fill Settings

Figure 1.1: Force Fill Settings
When Allow with Prompt is configured, the PackNShip app prompts you to confirm the fill action.
When Allow without Prompt is configured, the PackNShip app proceeds automatically.
When Don’t Allow is configured, the PackNShip app must fail the action with an appropriate error message.
Lost/Missing Items settings

Figure 1.2: Lost and Missing Items settings
When Ask Confirmation is false, PackNShip app performs the action without any prompts automatically.
When Ask Confirmation is true, PackNShip app prompts you before performing the action, provided in the option settings you have not enabled the related flags.
Step-by-Step Instructions
Auto Return
Create a Rental Order in other site (LA)
Add serial item to the Order
Dispatch the item
Figure 2.0: Item dispatched
Create a Transfer Order in SA from (SA to Sydney)
Add the same serial item to Transfer Order
Figure 2.1: Transfer Order
Log in to PackNShip app
Open the Transfer Order
Enter the Asset ID which is Out on other site order

Figure 2.3: Asset out on Order message
Click Submit to return asset from rental order and move to current site and fill to Transfer Order.
Move to Current Site
Create a Rental Order in other site (LA)
Add serial item to the Order (Refer Figure 2.0)
Create a Transfer Order in SA from (SA to Sydney)
Add the serial item to Transfer Order (Refer Figure 2.1)
Log in to PackNShip app
Open the Transfer Order
Enter the Asset ID which is reserved on other site order
Figure 3.0: Asset belonging to other site message
Click Submit to move asset from other site to current site and fill to Transfer Order.
Unfill Filled Assets on Other Order & Fill
Create a Rental Order in other site (LA)
Add serial item to the Order
Fill the item. (Refer Figure 2.0)
Create a Transfer Order in SA from (SA to Sydney)
Add the serial item to Transfer Order (Refer Figure 2.1)
Log in to PackNShip app
Open the Transfer Order
Enter the Asset ID which is filled on other site order
Figure 4.0: Unfill asset from other site order message
Click Submit to unfill asset from rental order and move to current site and fill to Transfer Order.
Return Lost Assets & Fill
Mark the asset as Lost on other site (LA)
Create a Transfer Order in SA from (SA to Sydney)
Add the serial item to Transfer Order (Refer Figure 2.1)
Log in to PackNShip app
Open the Transfer Order
Enter the Asset ID which is marked as Lost in other site
Figure 5.0: Lost asset message
Click Submit to mark lost asset as 'IN' and move to current site and fill to Transfer Order.
Return Missing Assets & Fill
Mark the asset as Missing in other site (LA)
Create a Transfer Order in SA from (SA to Sydney)
Add the serial item to Transfer Order (Refer Figure 2.1)
Log in to PackNShip app
Open the Transfer Order
Enter the Asset ID which is marked as Missing in other site
Figure 5.0: Missing asset message