Current Status | Adjusted as.. Status | Expected behavior when the SWO status is= |
Estimate | Scheduled | Open | |
IN | Repair | 'Locked Quantity' remains Unchanged. 'Availability Flag' status remains unchanged. 'Service Status' will be 'Needs Service'. 'Damaged Status' will be TRUE.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' status remains unchanged. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be TRUE.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' status remains unchanged. 'Service Status' will be 'In Service'. 'Damaged Status' will be TRUE.
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IN | Lost | 'Locked Quantity' remains Unchanged. 'Availability Flag' status is FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' will get reduced by 1.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' status is FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' will get reduced by 1.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' status is FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' will get reduced by 1.
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IN | Missing | 'Locked Quantity' gets 'Increased by 1'. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' remains unchanged. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged.
| 'Locked Quantity' gets 'Increased by 1'. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' remains unchanged. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged.
| 'Locked Quantity' gets 'Increased by 1'. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' remains unchanged. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged.
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IN | QC | 'Locked Quantity' remains Unchanged. 'Availability Flag' remains unchanged. 'Service Status' will be 'Needs Service'. 'Damaged Status' for the item remains Unchanged. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' remains unchanged. 'Service Status' will be 'Pending Service'. 'Damaged Status' for the item remains Unchanged. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' remains unchanged. 'Service Status' will be 'In Service'. 'Damaged Status' for the item remains Unchanged. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case.
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Repair | IN | 'Locked Quantity' remains Unchanged. 'Service Status' will be 'Normal'. 'Availability Flag' is set as TRUE. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case.
| 'Locked Quantity' remains Unchanged. 'Service Status' will be 'Normal'. 'Availability Flag' is set as TRUE. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case.
| 'Locked Quantity' remains Unchanged. 'Service Status' will be 'Normal'. 'Availability Flag' is set as TRUE. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case.
| If more than one OPEN SWO exist for the same Asset, then all of them get Completed. And set the Damages flag as false. If more than one Estimate/Scheduled SWO exists for the same assets, then they are left as it is. And set the Damaged flag also as retained as is.
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Repair | Lost | 'Locked Quantity' remains Unchanged. 'Damaged Status' remains Unchanged. 'Service Status' for the item will be 'Normal'. 'Availability Flag' status for the item is FALSE. Both 'Total Quantity' and 'Owned Quantity' will get reduced by 1.
| 'Locked Quantity' remains Unchanged. 'Damaged Status' remains Unchanged. 'Service Status' for the item will be 'Normal'. 'Availability Flag' status for the item is FALSE. Both 'Total Quantity' and 'Owned Quantity' will get reduced by 1.
| 'Locked Quantity' remains Unchanged. 'Damaged Status' remains Unchanged. 'Service Status' for the item will be 'Normal'. 'Availability Flag' status for the item is FALSE. Both 'Total Quantity' and 'Owned Quantity' will get reduced by 1.
| If more than one OPEN SWO exist for the same Asset, then all of them get DONE. And set the Damages flag as false. If more than one Estimate/Scheduled SWO exists for the same assets, then they get Cancelled. And set the Damaged flag also as retained as is.
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Repair | Missing | 'Locked Quantity' gets 'Increased by 1'. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' remains unchanged. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case. Contract line status is retained as Repair.
| 'Locked Quantity' gets 'Increased by 1'. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' remains unchanged. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case. Contract line status is retained as Repair.
| 'Locked Quantity' gets 'Increased by 1'. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' remains unchanged. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case. Contract line status is retained as Repair.
| If more than one OPEN SWO exist for the same Asset, then all of them get DONE. And set the Damages flag as false. If more than one Estimate/Scheduled SWO exists for the same assets, then they get Cancelled. And set the Damaged flag also as retained as is.
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Repair | QC | 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case. Contract line status is retained as Repair.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case. Contract line status is retained as Repair.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' are not applicable in this case. Contract line status is retained as Repair.
| If there exist more than one SWO with Status = OPEN, then all of them get DONE. Estimate/Scheduled, then they get Cancelled.
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Out | IN | 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Needs Service'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged. Contract line status is retained as Returned.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged. Contract line status is retained as Returned.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged. Contract line status is retained as Returned.
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Out | Lost | 'Locked Quantity' remains Unchanged. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE.
| If more than one OPEN SWO exist for the same Asset, then all of them get DONE. If more than one Estimate/Scheduled SWO exists for the same assets, then they get Cancelled.
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Out | Missing | 'Locked Quantity' gets Increased. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged. Contract line status is retained as Missing.
| 'Locked Quantity' gets Increased. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged. Contract line status is retained as Missing.
| 'Locked Quantity' gets Increased. 'Availability Flag' is set as FALSE. 'Service Status' will be 'Normal'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged. Contract line status is retained as Missing.
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Out | Repair | 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Needs Service'.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged.
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Out | QC | 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be FALSE. Both 'Total Quantity' and 'Owned Quantity' will remain unchanged.
| If more than one OPEN SWO exist for the same Asset, then all of them get Completed. If more than one Estimate/Scheduled SWO exists for the same assets, then they are retained as is.
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Retire | Repair | 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' will Increase by 1.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' will Increase by 1.
| Repair asset can not be retired, so this is not a vaid case. | If there is an existing SWO with Status = Estimate, then the Service Status will be 'Needs Service'. A New SWO gets created with Status = Schedule and the the existing SWO is abandoned.
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Sold | Repair | As the Item is already 'Sold', it is no longer in your Physical Inventory, thus you cannot mark its 'Service Status' | As the Item is already 'Sold', it is no longer in your Physical Inventory, thus you cannot mark its 'Service Status' | A SWO with Status = Schedule, created for an Item with Status = Sold, is an 'On Site' SWO. | |
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Missing | Repair | If the Item is marked as 'Missing' any related SWO will be either Closed or Completed. | If the Item is marked as 'Missing' any related SWO will be either Closed or Completed. | If the Item is marked as 'Missing' any related SWO will be either Closed or Completed. | |
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In-Transfer | Repair | 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' remains Unchanged.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' remains Unchanged.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'In Service'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' remains Unchanged.
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Filled | Repair | 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' remains Unchanged.
| 'Locked Quantity' remains Unchanged. 'Availability Flag' retained as TRUE. 'Service Status' will be 'Pending Service'. 'Damaged Status' will be TRUE. Both 'Total Quantity' and 'Owned Quantity' remains Unchanged.
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