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Fill Order options for Lost and Missing Items

In case Items are Lost and Missing, these can be filled in Warehouse Orders with different options setup in the R2 Configuration system.

There are four new settings added to the list
1. Click on Prep/Fill > Settings to go to setting window

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Figure: 1.0 Settings

2. The following are the Options added

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Figure: 1.1 Options added

How these options Works?

Options

Description

Status

Unfill Filled Assets other order & Fill

If any Asset is Filled on another order, It is automatically unfilled and added to current order.

True -Items gets Filled automatically

False - Then Prompt message is displayed with Yes or No options.

Return Lost Assets & Fill

If any Lost asset is selected to fill in the current site, It is automatically marked as IN and added to current order.

True -Items gets Filled automatically

False - Then Prompt message is displayed with Yes or No options.

Return Missing Assets & Fill

If any Missing asset is selected to fill in the current site, It is automatically marked as IN and added to current order.

True -Items gets Filled automatically

False - Then Prompt message is displayed with Yes or No options

Fill Pre-Return Service Due Assets

If Asset is due for service, but filling same item to return even before service due then Prompt is shown.

Fill- Select Fill to fill items even if it is due for service

Don’t Fill - Select Don’t Fill if you don't want to fill this Item

These Options works based on settings done in R2 Configuration “Force Order Fill” is set as True and Site Type, Status and Action as shown below.

Prerequisites

  1. Login to R2

  2. Go to Configuration > Warehouse

  3. Enable Force Order Fill option and click on check box beside

  4. Force Order Fill Setting is set as shown below

  5. Site Type as Current Site (If you are in current site)
    Status as Filled (If Item is Filled)
    Action is Allow With Prompt (It shows the Prompt message)

image-20240712-105108.png

Figure: 1.2 Order Fill Configuration

  1. Enable the check box of Configuration > Lost Items and Missing Items as true
    Auto Return on Scan - Allows you to return items as soon as item is scanned
    Ask Confirmation - Ask for Confirmation prompt if Items are not selected

image-20240712-105700.png

Figure: 1.3 Select Options

Example Workflow

  1. If you are in XYZ site and have Order with following Item Status.

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2. Login with PackNShip Mobile App with some other Site

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  1. Click on Prep/Fill Items and click on any Order having same Items in the Current Site

  2. Scan any Filled Item shown in XYZ Site

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  1. Following Prompt is displayed, Click Yes to fill the Asset and Click Submit.

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  1. If any Missing Item is scanned which is on XYZ Site then Following Prompt is displayed if you scan same item in current site

image-20240712-113951.png
  1. If any Out Item is scanned which is on XYZ Site then Following Prompt is displayed if you scan same item in current site

image-20240712-115316.png
  1. If you Pick an asset which is due for service and try to fill it, the following Prompt is displayed with options as follows

image-20240712-115817.png
  1. If you select Don't Fill option then the following Prompt is displayed

image-20240712-121340.png

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