CRM

Create a 'Task'

  1. In the navigation bar, click the Activity Manager icon.

  2. In the 'Activity Manager' window, click the Create button.

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Figure 1.0: Activity Manager window
  1. The 'Task Create / Edit' dialog box displays.

    1. Fill the values for the following fields.

      1. Task: You have two options to fill the value for this field. Either select the pre-configured value from dropdown or enter the task name and tab out.

      2. Description: Provide a short description of the task.

      3. Due Date: Provide deadline of the task. select the time frame and date as shown here.

      4. Company: Select the company from the dropdown for which the task is being created.

      5. Opportunity: Select the opportunity from the dropdown for which the task is being created.

      6. Contact: Once you select the company, the primary contact auto-populates of the selected company. However, you can also select any other contact which is being added against the selected company.

      7. Priority: It refers to ranking of the task. select the appropriate one from the dropdown.

        • Low: When the task is least important and has minimal impact/dependency on any other task.

        • Normal: When the task is reasonably important and may have impact/dependency on any other task.

        • High: When the task is highly important and has significant impact/dependency on any other task.

      8. Status: It refers to the standing level of the task. Select the status of the task from the dropdown.

        • Not Started: When the task has not been started yet.

        • In Progress: When the task is in progress.

        • Completed: When the task is done.

        • Waiting on someone else: When the task is awaiting on some inputs/actions.

        • Deferred: When the task has been postponed/ put on hold.

      9. Assigned To: By default, you will see the assignee who has logged in to the CRM. However, you can change the assignee if required.

    2. After filling the details, click the Save button.

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Figure 1.1: Task Create / Edit form
  1. The created task displays in the search window as shown below.

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Figure 1.2: Task created

Yeah… you successfully created a task!!!


Edit an existing Task

  1. Select the task and click Edit button.

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Figure 2.0: Search window
  1. 'Task Create /Edit' form displays.

  • All the fields are available for editing.

  • Modify the required fields and click Ok.

All the latest changes will be saved and ready for your view.

You cannot edit the task which is already marked as 'Completed'.