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In the navigation bar, click the Activity Manager icon.
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In the 'Activity Manager' window, click the Create button.
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The 'Task Create / Edit' dialog box displays.
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Fill the values for the following fields.
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Task: You have two options to fill the value for this field. Either select the pre-configured value from dropdown or enter the task name and tab out.
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Description: Provide a short description of the task.
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Due Date: Provide deadline of the task. select the time frame and date as shown here.
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Company: Select the company from the dropdown for which the task is being created.
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Opportunity: Select the opportunity from the dropdown for which the task is being created.
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Contact: Once you select the company, the primary contact auto-populates of the selected company. However, you can also select any other contact which is being added against the selected company.
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Priority: It refers to ranking of the task. select the appropriate one from the dropdown.
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Low: When the task is least important and has minimal impact/dependency on any other task.
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Normal: When the task is reasonably important and may have impact/dependency on any other task.
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High: When the task is highly important and has significant impact/dependency on any other task.
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Status: It refers to the standing level of the task. Select the status of the task from the dropdown.
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Not Started: When the task has not been started yet.
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In Progress: When the task is in progress.
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Completed: When the task is done.
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Waiting on someone else: When the task is awaiting on some inputs/actions.
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Deferred: When the task has been postponed/ put on hold.
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Assigned To: By default, you will see the assignee who has logged in to the CRM. However, you can change the assignee if required.
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After filling the details, click the Save button.
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The created task displays in the search window as shown below.
Yeah… you successfully created a task!!!
Edit an existing Task
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Select the task and click Edit button.
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'Task Create /Edit' form displays.
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All the fields are available for editing.
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Modify the required fields and click Ok.
All the latest changes will be saved and ready for your view.
You cannot edit the task which is already marked as 'Completed'.