Labor

Send message to the resource

Content was last updated in 06.01.04-00

Revision History

  Version No.

  Reference No.

  Changes

  06.01.04-00

  R2-14935

Send message to multiple resources for multiple booking lines

  NA

  NA

  Introduction to sending message to the resource

Labor Planner cam send the message to multiple crews about their availability, skills, billing-rates, reference documents. etc. Similarly, the crew can respond with their answers, questions and clarifications.

You can access from:

  • Planning Order > Booking line > Booking line header > Send Message

  • Planning Order > Booking line > right click > Send Message

  • Planning Order > Booking line > Actions > Send Message

  • Search Order > Communicate > Resource line > Send Message

  • Whiteboard > Booking date > Send Message

  • Graphical Scheduler > Order section > Right click > Send Message

How to send message to the resource?

Before you begin,

  • Ensure the labor positions are added to the Order.

Workflow

  1. Open the Order in Planning Order.

  1. Select the Booking lines and click the Send Message icon. You can select multiple booking lines as well.

https://documentation.r2help.com/mergedProjects/R2Labor/topics/images/sendmsgrequest_1.0.png
Figure 1.0: Send Message icon
  1. Send Message window displays. Click Expand to view the full window.

https://documentation.r2help.com/mergedProjects/R2Labor/topics/images/sendmsgrequest_1.1.png
Figure 1.1: Send Message window
  1. Add the recipient.

You can tag multiple resource also and a preview  of the request is displayed.

https://documentation.r2help.com/mergedProjects/R2Labor/topics/images/sendmsgrequest_1.2.png
Figure 1.2: Add Recipients
  1. Click Send button.

  2. Then Save the order so the message will be sent to the recipient.

An e-mail will be triggered to the tagged recipients. Upon the resource response, you will receive the e-mail of their response and the e-mail sits in the mail box in application as shown below.

https://documentation.r2help.com/mergedProjects/R2Labor/topics/images/sendmsgrequest_1.3.png
Figure 1.3: Response e-mail

The same way, you can send the message from the other access points as well.