Capturing Comments, Attachments, and URLs
R2 gives you a dialog box to capture Comments, Attachments, URLs (Web Links) related to every Order.
This dialog box can be opened from the following access points.
Accounts Main Window > Comments Tab
Order Window > Items > Information Tab > Comments > 🔍 Icon
Order Window > Items > Information Tab > Labor Comments > 🔍 Icon
Order Window > Labor > Information Tab > Comments > 🔍 Icon
Order Window > Labor > Information Tab > Labor Comments > 🔍 Icon
Service Order Window > Information Tab > Comments > 🔍 Icon
![image (13).png](../../__attachments/179175437/image%20(13).png?inst-v=65ad9933-47a4-4fac-a344-af1ad519a735)
The above dialog box can be accessed from many other access point. The list mentioned above is only a suggestive one.
The dialog box has been smartly design to Capture, Edit, and Delete - Comments, Attachments, URLs (Web Links).
The Refresh button gets enabled/disabled according to the tab that is active.
The Add, Edit, and Delete buttons functions exactly same and as expected for all the 3 tabs.
Adding/ Editing a Weblink
![image (9).png](../../__attachments/179175437/image%20(9).png?inst-v=65ad9933-47a4-4fac-a344-af1ad519a735)
![image (10).png](../../__attachments/179175437/image%20(10).png?inst-v=65ad9933-47a4-4fac-a344-af1ad519a735)
If the Name entered is not unique, then system displays the following validation message.
![image (12).png](../../__attachments/179175437/image%20(12).png?inst-v=65ad9933-47a4-4fac-a344-af1ad519a735)
Also, you cannot leave the name field 'Blank'. In this case also, system displays a validation message.
Deleting a Weblink
![image (11).png](../../__attachments/179175437/image%20(11).png?inst-v=65ad9933-47a4-4fac-a344-af1ad519a735)