You can generate, sign and print the Return receipt from the return task after the items have been returned. This copy is given to customer as a proof that items have been returned.
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To open, sign and save the Return Receipt, tap the
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The Return Receipt is displayed in document format as shown below.
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The generated return receipt will be saved to the path added in R2> Order > Document Folder > ReturnReceipt/OrderID.
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System uses the Return Receipt form that is set as default in R2 form setup.
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If no form is set up as default, system automatically chooses the first form in the alphabetical order from available forms.
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If no form set up exists, the Return Receipt will be generated based on the built in form packaged within the system.
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Tap Sign to digitally sign the document using your device’s touch screen. After signing, tap Save — your signature will be added to the document.
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The signed return receipt will be stored in the path added in R2> Order > Document Folder > ReturnReceipt/OrderID, with the file name suffixed by "_signed".
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Tap Print to print the return receipt.
If you have already generated the return receipt and again try to generate. You will get the pop-up with the below options.
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Open: To open the already generated receipt. If more than one Return Receipt exists in the folder, it displays the latest one.
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Create: To create a new receipt.
