Items will be marked as Lost (not Missing) when your customer acknowledges that the equipment has been lost, and is not expected back at your warehouse after the show/event.
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Search for any “Return” task where items are “Out” on rent.
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Highlight one of the items and click on the “Lost” button
If the item is committed to future orders, then you’ll get a message indicating so that will say “Item used in Future Orders, can cause Conflicts.”
Next you’ll be asked to enter mandatory comments for the loss: