R2: The R2 Hero report's REP_QUOTEVSINVOICEANDORDERVIEW was experiencing severe performance issues, taking up to 45 minutes to execute due to excessive function calls during runtime calculations of Order and Invoice amounts. (SR-24982)
Fix: Optimized the report view's query execution by reducing redundant function calls in the Order and Invoice amount calculations, significantly improving performance.
R2: Unable to manually type or paste text into the Customer field on work orders in the Service module, as the entered text disappears when moving to another field. (SR-27618)
Fix: Restored the ability to manually enter or paste customer names in the Service module's work order Customer field, maintaining the entered value when navigating between fields.
R2: In the Item Edit → All Sites view, the Base Replacement Cost field unexpectedly becomes empty when updating Site Replacement Cost values across multiple sites with multicurrency enabled. (SR-26918)
Fix: Resolved the regression issue to maintain proper Base Replacement Cost calculations when modifying Site Replacement Cost values in the All Sites view.
R2: The Availability Breakdown view displays duplicate entries and inflated quantities when viewing reserved items with different returning sites, showing 24 units instead of the correct 16 units total. (SR-27540)
Fix: Corrected the order grouping logic in GetOrderInfoForProductOnDate procedure to properly aggregate quantities by shipping and returning sites, ensuring accurate quantity totals in the Availability Breakdown view.
R2: The Contact Name field in Quote/Reservation orders automatically converts manually entered contact names to uppercase when the contact doesn't exist in the database, instead of preserving the case as typed. (SR-27184)
Fix: Modified the Contact Name field behavior to preserve the original case formatting of manually entered contact names, while maintaining the existing case format for contacts retrieved from the database.
R2: When a partial credit memo is added to a Master Bill invoice and the original invoice is subsequently fully credited, the grid amount in the Master Bill screen doesn't reflect the updated credit amount while the summary section shows the correct values. (SR-26233)
Fix: Synchronized the grid amount calculations with the summary section to correctly display the full credit amount when an invoice is fully credited after a partial credit memo has been processed.
R2: In Quote orders, kit headers don't visually indicate availability issues when collapsed, unlike in Reservation orders where unavailable items within a kit trigger a red color warning at the header level. (SR-27438)
Fix: Implemented consistent visual feedback by adding red color indication to kit headers in Quote orders when they contain unavailable items, matching the existing behavior in Reservation orders.
R2: The R2 Hero report's REP_CUSTOMERVIEW query is experiencing severe performance issues, taking over 15 minutes to execute even after removing dynamic columns from the report. (SR-24982)
Fix: Optimized the REP_CUSTOMERVIEW query execution plan to improve data retrieval performance, reducing report execution time from the previous 15+ minutes.
R2: The R2 Hero report's REP_CUSTOMERVIEW query is experiencing severe performance issues, taking over 15 minutes to execute even after removing dynamic columns from the report. (SR-27147)
Fix: Optimized the REP_CUSTOMERVIEW query execution plan to improve data retrieval performance, reducing report execution time from the previous 15+ minutes.
R2: In the Order Search screen, the 'Create New' filter option remains visible after applying date filters and clicking the search button, instead of being cleared automatically. (SR-27168)
Fix: Modified the search functionality to automatically clear the 'Create New' filter option when executing a search, maintaining consistent behavior with other filter operations.
R2: The application becomes unresponsive when attempting to post an invoice batch while the same batch window is still open in the Invoicing module. (SR-27174)
Fix: Added validation to display an alert message prompting users to close the open batch window before attempting to post the batch, preventing system freezes.
R2: After accepting a confirmation request through email, the labor booking line status incorrectly changes to 'Assigned' instead of updating to 'Confirmed' as expected. (SR-26770)
Fix: Corrected the booking line status update logic to properly set the status to 'Confirmed' when a resource accepts a booking confirmation request via email.
R2: When opening Equipment Utilization View (EUV) from an order with a selected Kit Header, no warning prompt appears despite multiple items being loaded, while the prompt correctly appears when selecting multiple individual items. (SR-27035)
Fix: Added consistent warning prompt behavior when opening EUV for Kit Headers to match existing functionality when multiple individual items are selected.
R2: Duplicate section headers were appearing in the Fill Order screen when multiple sections with section totals were added to a rental order. (SR-26722)
Fix: Fixed the display of section headers to ensure each section header appears only once in the Fill Order screen.
R2: The EDR print was not displaying the return date when printing orders containing S-returned items (CID#925). (SR-26483)
Fix: Updated the EDR print functionality to correctly display return dates for lines with S-returned items.
R2: Log4j error messages were appearing in logs when executing the Import Misc Charges batch file after upgrading to R2 version 06.25.03-00. (SR-26964)
Fix: Updated logging configuration to properly handle Log4j messages during batch file processing, addressing potential security concerns..
R2: The system was not preventing asset swaps in return orders when attempting to swap with an asset that was in QC status. (SR-25021)
Fix: Added validation to prevent swapping assets that are in QC status during the return order process, consistent with existing QC validations in other workflows.
Labor: The Custom Filter screen in Planning Order's Assign Resource/Resource Search functionality is not properly accessible as it overlaps with the main screen, preventing proper filter application. (SR-27584)
Fix: Fixed the UI layout issue to ensure proper display of the Custom Filter screen within the Planning Order's Resource Assignment interface.
Labor: The Labor Status (LS) column was not displaying the reconfirm icon when EWT (Estimated Working Time) was modified after initial resource confirmation in Labor Planning. (SR-26538)
Fix: Updated the Labor Status column to correctly reflect the reconfirm status when EWT changes are made to previously confirmed labor bookings
Mobile Apps: Images taken in portrait orientation are incorrectly displayed in landscape mode when saved in the R2 Image app, causing improper image orientation in the final display. (SR-27113)
Fix: Implement proper image orientation preservation to ensure images maintain their original portrait or landscape orientation throughout the capture and display process.
R2: When canceling the line edit window for a Serial/Non-Serial item in a reservation order, the rental duration (start and end dates) gets removed while the item's availability remains blocked for the original duration. (R2-23960)
Fix: The fix ensures that the rental duration (start and end dates) remains unchanged when canceling the line edit window for Serial/Non-Serial items in reservation orders, maintaining data consistency between displayed duration and availability blocking.
R2: When double-clicking or editing a non-serial kit package line in a reservation order and then canceling the line edit window, the package gets unexpectedly deleted from the order while incorrectly blocking its availability. (R2-23959)
Fix: The fix prevents package deletion when canceling the line edit window for non-serial kits in reservation orders, ensuring both the package remains in the order and its availability is correctly maintained.
Labor: When assigning crew members through various booking line actions (drop-down assign, Assign Resource, Search Resource, or Update Lines), the system fails to pull and apply the Pay Policy from the Crew Profile Site Pay Policy. (R2-23931)
Fix: The fix ensures that when assigning crew members, the Pay Policy is correctly pulled from the Crew Profile when assigning through different methods. System follows a hierarchical preference order when a crew member is assigned to a booking line:
First checks and applies the Crew-specific Site Pay Policy, if defined
If no Crew Site Pay Policy exists, applies the Default Pay Policy based on Resource Type
If no Resource Type Pay Policy is defined, falls back to the Default Pay Policy applicable for all Resource Types.
R2: Currency conversion rate updates for non-serial kits with detailed pricing are not propagating from main orders to sub-orders, affecting pricing consistency across the order hierarchy. (R2-23878)
Fix: The fix ensures that when currency conversion rates are modified in the main order, the price updates are properly reflected in both the main order and its associated sub-orders for non-serial kits with detailed pricing method.
R2: When editing forms in Form Designer, components placed inside a grid become invisible if their Font Size field value is set to 0, causing confusion for users. (R2-23828)
Fix: The Font Size for components inside a grid is managed by the Grid Header properties, not individual component settings. Hence, below is how Font Size field behaves for components inside the grid:
Font Size field will be displayed as disabled for components inside the grid
The actual font size will be determined by the following rules:
If Grid Header has SUPPORTFONT = TRUE: Uses Grid Header's Font Size property value
If SUPPORTFONT is not defined: Defaults to font size 9
Additional Grid Font Controls:
Grid Row Header Font Size can be controlled separately
Use Grid Header's additional property HEADERFONTSIZE = <value>
If HEADERFONTSIZE is not defined, defaults to 9
R2: Form Designer fails to display files when attempting to browse forms located in the D: drive directory. (R2-23770)
Fix: Enhanced Form Designer to properly access and display forms stored in any accessible drive locations, including the D: drive.
