Change in Skip Service and Suspend buttons while Receiving the Asset that is Due for Service in the Transfer Order
Content was last updated in 06.01.17-00
Revision History
Version No. | Reference No. | Changes |
06.01.17-00 | R2-17740 and R2-17895 | Change in Design how PAT Testing is executed. |
06.00.04-00 | R2-3520 | Prompts displayed during PAT validation. |
NA | R2-23 | Configuring 'Effective Date' for Maintenance Schedules |
NA | NA | Content ported from previous release pertaining to same topic. |
The Skip Service and Suspend buttons while Receiving the Asset that is Due for Service in the Transfer Order has been modified to Skip Service & Receive and Suspend & Receive.
Sample Workflow
Select the Configuration module > Warehouse tab > select the check boxes Validate QC/Service on Return and Validate QC/Service on Fill, shown in Figure 7.0.
Save and exit the Configuration module.

Figure 7.0 Configuration setting for Validating QC/Service on Return and Fill
Login to R2 application as Employee [JAMES] who is not the authorized to fill QC Assets on Orders.
Select the Site [SANFRANCISCO].
Create a serial Item [CRANE#Q].
Tag Maintenance Group [PERIODIC90DAYS] with Maintenance Schedule Periodic 90Days to Item [CRANE#Q] as shown in Figure 7.1.

Figure 7.1 Item Edit window
Receive the Assets [CRANE#Q04], [CRANE#Q05], and [CRANE#Q06] for [CRANE#Q] on the Date [19-Jan-2019].
On the Date [19-April-2019], create a Transfer Order [TO-208] from [SANFRANCISCO] to [NEWYORK] with Prep, Ship and Receive dates as [17-April-2019].
Search and add the Serial Item [CRANE#Q] with 3 Qty.
Click the Fill Items icon. The Transfer Fill dialog box is displayed.
Scan the Asset [CRANE#Q04]. The system displays a prompt with the message "R2_01555:Asset is due for Service. Do you want to mark it as QC / Needs Service as per Maintenance setup?" with "Skip this prompt for all the Assets scanned during this session" check box and Yes, Skip Service & Fill, Suspend & Fill, and Do Nothing buttons.
Select the "Skip this prompt for all the Assets scanned during this session" check box and click the Suspend & Fill button. The system displays the Status bar message "Item filled successfully" in the Transfer Fill dialog box.
In the Transfer Fill window, scan the Assets[CRANE#Q05] and [CRANE#Q06].
The system does not display any prompt with message, as the "Skip this prompt for all the Assets scanned during this session" check box was selected during the scan of the Asset [CRANE#O03]. Hence, while scanning the Asset [CRANE#O04] in the same session, the system displays the Transfer Fill dialog box Status bar message"Item filled successfully"
Close the Transfer Fill dialog box. The system displays the Print Exception prompt with the message "R2_00134:Exceptions found during scanning. Do you want to view it now?" with Yes and No buttons.
Click Yes. The Print Type dialog box is displayed with the Exception and FullPrint radio buttons.
Click the Exception radio button and click OK. The Exceptions are printed and displayed in MS Word format.
The Status of the Item [CRANE#Q] is modified to Filled in the Transfer Order [TO-208] and the Status of the Assets [CRANE#O03] and [CRANE#O04] will be modified to In Transfer.
Click Ship All to Ship all the Assets [CRANE#Q04], [CRANE#Q05], and [CRANE#Q06] to the Site [NEWYORK].
Exit the Transfer Order [TO-208].
Select the Site [NEWYORK].
Open the Transfer Order [TO-208].
Click the Detail View button. The TO-208 Transfer Detail View window is displayed.
Click the Receive Item button. The Transfer Receive window is displayed.
Enter the Asset [CRANE#Q05] and press the Enter key using the Keyboard. The system displays a prompt with the message "R2_01734:Item received successfully. Asset is due for Service. Do you want to mark them as QC/Needs Service as per the Maintenance setup?" with the "Skip this prompt for all the Assets scanned during this session" check box and Yes, Skip Service and Suspend Service buttons, as shown in Figure 7.2.

Figure 7.2 Prompt with message displays while Receiving an Asset
Click Suspend Service button.
Click the Receive All button. The system displays a prompt with the message "R2_01354:Some of the Asset(s) are due for Service as per Maintenance setup. Do you want to mark them as QC/Needs Service?" with Yes, Skip Service & Receive, Suspend & Receive, and Do Nothing buttons, as shown in Figure 7.3.

Figure 7.3 TO-208 Transfer Detail View > Receive All button > Prompt displayed
In the above prompt, the Skip Service and Suspend buttons have been modified to Skip Service & Receive and Suspend & Receive.
Click the Suspend & Receive button. The Status of the Assets [CRANE#Q05], and [CRANE#Q06] is modified to Received.