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Moving an IN Asset from One Site to Another Site in the Batch Returns window

Reference No: R2-3568

Version No: 06.00.04-00

Details

Support has been provided to move an Asset that is in IN Status from one Site to another Site from the Batch Returns window.

The functionality is explained with a Sample Work Flow:

Prerequisites

  1. Login to the R2 application from the Site [SANFRANCISCO].

  2. Select the Maintenance module > Items tab.

  3. Select the Site [SANFRANCISCO].

  4. Create a Serial Item [GOOGLEPIXEL] and receive an Asset [GOOGLEPIXEL-01].

  5. Save and Exit the Maintenance module.

Sample Work Flow

  1. Login to the R2 application from the Site [DALLAS].

  2. Select the Warehouse module > View menu > Return submenu > Batch Returns submenu. The Batch Returns window is displayed, as shown in Figure 1.0.

  3. In the Asset No. field, enter the Asset [GOOGLEPIXEL-01], as shown in Figure 1.0.

Figure 1.0 Warehouse module > View menu > Return submenu > Batch Returns submenu > Batch Returns window

  1. Press the Enter button from the Keyboard. The system displays a prompt with the message "Asset GOOGLE PIXEL-01 is in IN Status on site SANFRANCISCO. Do you want to move it to current site DALLAS?" with Yes and No buttons, as shown in Figure 1.1.

Figure 1.1 Prompt with a message is displayed

  1. Click No, to retain the Asset [GOOGLEPIXEL-01] to Site [DALLAS].

  2. Click Yes and close the Batch Returns window.

  3. In the Warehouse window > select the Search menu > Assets option. The Search Assets window is displayed.

  4. Search for the Asset [GOOGLEPIXEL-01].

  5. Select the Asset [GOOGLEPIXEL-01] line and click the Status History window, as shown in Figure 1.2.

Figure 1.2 Search menu > Assets option > Search Assets window

  1. The Asset Status History window is displayed.

  2. Select the Asset line and click the View Comments button. The Comments window is displayed displaying a message "Current Site changed from SANFRANCISCO to DALLAS from Batch Returns." as shown in Figure 1.3.

Figure 1.3 Message displayed in the Asset Status History window > View Comments button > Comments window

  1. Close the Comments window.

  2. Exit the Warehouse module.

 

 

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